Today I’m going to take a quick break from talking about space (don’t worry, the following article will be a tribute to the International Space Station) and instead I’ll talk about Gamestop.
I listen to several gaming podcasts, a number of which are American, and something I’ve heard mentioned a number of times is how irritating gamers find shopping at Gamestop. I went to a gamestop during my time in Chicago, and honestly, I didn't mind it. Why not? The UK equivalent is a store called “GAME” which you will find in any given town or City in England.
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| GAME - the horrible British version of Gamestop |
Let me tell you, if you think that Gamestop is bad, you’ve clearly never been to GAME. It was reported that in the Fiscal Year 2009-2010, GAME had a rough time. I’m not surprised, given their frankly awful customer service. Let me talk you through my usual customer journey every time I make the mistake of setting foot in a GAME store.
Now before I continue, let me add this disclaimer: I am what I would call a “proper gamer”. In other words, not a casual gamer. But, if anyone from GAME is reading this, don’t use that as an excuse; funnily enough, it is logical to assume that a good chunk of GAME’s customers are “proper gamers”, so you’d damn sure better think about how you treat them.
