Gaming Setup: My First Living Room

The holiday period is over. For most people, that means that the time to relax and take stock of their home, friends, and family is over too. Not the case for me. I spent the 2010 holiday season moving to my first place.

Which means that now that the season is over, I finally get chance to relax and enjoy it. As you can imagine, for a geek like me the best part of getting my first place was s putting together my gaming setup. If the readers of this care about anything I write (and they probably don’t) they will like to see my gaming setup.

But it doesn't stop here.

The greatest Comic Book Store in the West (of Yorkshire)

A few days ago I spoke of an awful customer experience I had with the video-game shop “GAME”. It was an example of a bad choice of how to cater for a niche market; to have low understanding of their needs and to focus solely on Sales.

In the city of Leeds, we have an example of the polar opposite. A store that has a niche market , but looks after them superbly. That store is called “OK Comics”. Today, I’d like to talk through what they do, and why I believe they are a shining example of creating first-class customer experience.

OK Comics is a two-floor sales unit situated in a passageway between two of the main streets in the heart of Leeds. They have won awards for customer service and independent retail. They sell, as the name suggests, Comic Books and graphic novels. Unlike some other similar stores, they do not sell huge amounts of auxiliary paraphernalia. When you go into OK Comics, you really do get the sense that it is all about the comic books.